Do you design the brand identity and the website together, or separately?+
Most clients do both together, since the website is usually the first place a new or refreshed brand identity actually gets used. But they’re scoped and priced separately too — you can commission just a logo and brand identity, or just a website build for a brand you already have.
Should we use Shopify, WooCommerce, or a custom build?+
It depends on your catalogue and how much control you need. Shopify suits most growing stores that want a managed platform. WooCommerce suits stores that want full control over hosting and content on WordPress. A custom or headless build is for catalogues, pricing logic, or checkout flows that an off-the-shelf platform genuinely can’t handle. We’ll recommend one on the first call, not by default.
Can you migrate our existing store to a new platform?+
Yes. We handle migrations between Shopify, WooCommerce, and custom platforms, including product data, customer records, URL mapping, and redirects, so search rankings and customer accounts carry over rather than starting from zero.
Do you use page builders and templates, or custom code?+
We design and build custom — your site is designed around your actual content and brand, then built in code. We are not assembling a stock template with your logo swapped in.
Can a 2D or 3D product configurator be added to our store?+
Yes — this is a natural pairing. If your product has configurable options (colour, material, size), we can add a 2D or 3D product configurator directly into the store we build. See our 2D & 3D Product Configurators service for what that looks like, or view a live demo from this page.
How long does a brand identity and website project take?+
A brand identity alone typically takes 3–5 weeks. A custom website or Shopify/WooCommerce store typically runs 6–10 weeks depending on catalogue size and integrations. Combined brand-plus-website projects usually run 8–14 weeks. Every project starts with a scoped discovery call to confirm timeline.
Do you handle ongoing support after launch?+
Yes, by default. We host, monitor, and update the site, and review performance and conversion with you on a regular basis — this is delivered as an ongoing service, not a one-off handover.
Is SEO included in a website or store build?+
Technical SEO fundamentals — page speed, clean URLs, structured data, mobile responsiveness — are built in as standard on every site. Ongoing SEO content strategy and link building are available as a separate, scoped engagement.
How much does this cost?+
Pricing varies by scope — a brand identity, a website, an ecommerce store, or all three, and the size of the catalogue or content involved. We do not publish prices publicly; book a strategy call for a scoped quote.